20 MAJOR CATEGORIES
The table below describes the 20 Major Categories:
| # | Area | Category | Description |
|---|---|---|---|
| 1 | Essentials | Good Value? | Awesome price for the quality |
| 2 | Essentials | Comfortable? | 1. Softness or firmness of the mattress (firm, soft, plush, ultraplush, pillowtop, medium) 2. Surface pressure relief provided by the top layer of components 3. Initial feel of the mattress that lulls you to sleep 4. Cozy, snug, restful, relaxed, tranquil |
| 3 | Essentials | Supportive? | 1. Maintaining the natural alignment of the spine 2. How well the mattress pushes back against your body to keep your spine straight 3. Holding the body in place throughout the night 4. Bearing the weight of the body from below |
| 4 | Essentials | Durable / Quality Built? | Last long, made of quality materials |
| 5 | Essentials | Sleep Cool? | Good air flow, sleeper doesn't get warm or sweat |
| 6 | Essentials | Warranty? | For how many years will the company replace or repair the mattress because of a defect? |
| 7 | Essentials | Return Policy / Trial Period? | For how many days can a sleeper try out the mattress and still return it? |
| 8 | Company | Customer Service? | How friendly, knowledgeable, helpful, courteous, is the company's customer service area |
| 9 | Company | Good Reputation? | What is the company known for, does the mattress rate well with customers, do people feel comfortable purchasing from the company, is the company reputable, have good character and integrity |
| 10 | Company | Socially Good? | Do they give back to the community, do they have safe and environmentally friendly products, |
| 11 | Attributes | Motion Transfer / No Sinkage? | Does one person's movement not disturb the other person? Is there the right amount of sinkage? |
| 12 | Attributes | Edge Support? | How much support is there when a sleeper lies or sits down on the edge of the bed? |
| 13 | Attributes | Bouncy? | Does the bed provide a good amount of bounce? |
| 14 | Attributes | Noisy? | Is the bed noisy? |
| 15 | Attributes | Off-Gassing? | Whether the mattress has a putrid smell. Does it have any smell at all? How long does it last? |
| 16 | Attributes | Easy to Handle / Break In / Maintain? | How long before the sleeper's body gets accustomed to the mattress? How long before the mattress softens up? Can the mattress cover be washed? How easy is it to move around the mattress? |
| 17 | Sleeper Type | Good for Backs? | Does the mattress help back pain? Will back sleepers like the mattress? |
| 18 | Sleeper Type | Good for Side Sleep? | Will side sleepers like the mattress? |
| 19 | Sleeper Type | Good for Stomach Sleep? | Will stomach sleepers like the mattress? |
| 20 | Sleeper Type | Good for Larger People? | Will larger people like the mattress? |